We warm up your day!™
Eighteen cities. Three counties. Same family-owned crew on every job. We are licensed Idaho plumbers based in Sandpoint, and we run trucks across Bonner, Kootenai, and Boundary counties every week — for water heaters, boilers and hydronic radiant heat, whole-home water filtration, new construction, and residential and commercial service.
Tyler started Water Heaters Unlimited in 2005 with one truck and a phone that he answered himself. Twenty years and 2,500+ installs later, the phone number hasn't changed and the standard hasn't either. Same-day for emergencies. Free written quote on installs. The owner picks up.
We don't sub out. The technician at your house is the same one who answered your phone call — Tyler or Tyssen Case personally, every job, every county.
Our home county. Shop is on McGhee Road in Sandpoint. Same-day service typically within 2 hours during business hours — sometimes faster.
The biggest population center in our service area. Production builders, custom homes, restaurants, lake-house remodels. Typical response within 2–4 hours.
The northernmost county we serve. Well-water intensive, older housing stock, longer drive but the same standard of work.
Our home county. Shop is on McGhee Road in Sandpoint. Same-day service typically within 2 hours during business hours — sometimes faster.
Our home base. Tyler started Water Heaters Unlimited here in 2005 with one truck — we still answer the phone on McGhee Road today.
Lots of well-water out here. Filtration, iron and sulfur removal, and full lab tests are common Sagle calls.
Western Bonner County. Smaller community but a real one — we drive out for installs and emergency calls both.
Five minutes from our shop. Same-day service is genuinely same-day — most of our Ponderay calls get a tech inside two hours.
Just east of Ponderay along Highway 200. Same-day service, same crew, mix of older homes and newer construction.
Quiet community along Cocolalla Lake south of Sagle. Lakefront cabins, rural residential, and a healthy mix of older homes that have aged into needing a fresh water heater.
Small community west of Sandpoint along the Pend Oreille River — mostly residential, often Bradford White tank installs.
Far east end of Lake Pend Oreille — lakefront cabins, homesteads, and hard-working locals. We make the trip for installs, recommissioning, and emergency calls.
Small community along the Pend Oreille River between Sandpoint and Priest River. Riverfront homes, agriculture, and properties on private wells — filtration and tankless conversions are common.
Lakefront extension of Hope on the east end of Lake Pend Oreille. Cabins, second homes, and full-time residences — winterization, recommissioning, and tankless conversions are bread and butter here.
Lakefront cabins and second homes on the east end of Lake Pend Oreille. We winterize, recommission, and keep these systems alive between seasons.
The biggest population center in our service area. Production builders, custom homes, restaurants, lake-house remodels. Typical response within 2–4 hours.
The biggest market in the area. Lots of new construction, lots of remodels, lots of lakefront work — and we make the drive because the work is worth doing right.
Between CDA and Spokane Valley. Mix of residential, commercial, and warehouse — we do all three.
North CDA. Growing fast, mostly residential, plenty of subdivision work and lakefront retrofits on Hayden Lake.
Quiet community north of Post Falls — mostly residential, often older homes that finally need a real water heater install.
Lakefront and lakefront-adjacent homes north of Rathdrum. A lot of seasonal recommissioning and water filtration work.
Kootenai County, just south of Spirit Lake near Farragut State Park. Mix of rural residential, lake-adjacent homes, and growing subdivisions.
The northernmost county we serve. Well-water intensive, older housing stock, longer drive but the same standard of work.
We measure response time from the moment you call to the moment a tech is on your doorstep. Here's what we deliver across the service area:
Same-day emergency: typically within 2 hours, often faster for Sandpoint, Ponderay, Sagle, Kootenai, and Dover.
Scheduled service: usually next-day for installs and maintenance. Tankless conversions and hydronic work require an on-site walk first.
Same-day emergency: typically within 2–4 hours during business hours. Priority dispatch for active service-contract customers.
Scheduled service: 1–3 business days for installs. We pre-route the truck for efficient multi-stop service days in CDA, Hayden, and Post Falls.
After-hours emergency line is answered live for no-hot-water calls. Tyler or Tyssen Case picks up personally — no call center, no overseas dispatch, no automated tree.
All five of our specialties are available across the entire service area. Click into any service to see the per-city pages and full coverage details.
The work we know cold. New installs, replacements, emergency repairs — Bradford White, Navien, Rinnai, Rheem, A.O. Smith. We install one before lunch.
Annual service, no-heat diagnostics, full hydronic system design and install. Combustion analysis on every visit. Taco and Grundfos certified.
Hardness, iron, sulfur, manganese — diagnosed by full lab water test, then solved. As licensed Idaho plumbers and full-service water filtration installers, we won't recommend equipment until we know what's actually in your water.
Whole-home rough-in, spec packages, code-compliant venting, hydronic design from blueprint to commissioning. Lake-house, custom home, or production builder — we'll keep your schedule.
From a 1-bath cabin in Sagle to a 30-room lodge in Schweitzer — we service and install across the full size range. Property managers and commercial accounts welcome.
The 18 cities listed on this page are our regular routes. But we've made the drive to plenty of towns that aren't on the list — Plummer, Worley, Bayview, Cusick, Schweitzer-area cabins outside the main service zone, and rural homesteads in the far corners of the lake.
If your town is anywhere near North Idaho and you need water heater, boiler, hydronic, filtration, or new-construction work — call us. We confirm coverage in 30 seconds. If we can't do the job, we'll tell you who can.
We warm up your day!™
Eighteen cities. Three counties. Same family-owned crew on every job since 2005. Tyler & Tyssen Case answer the phone — including weekends, including 7am.