Hardness — Calcium and Magnesium
The most common water issue in our area
Hard water is water with high dissolved calcium and magnesium. The 'hardness' is measured in grains per gallon (gpg) — under 3 gpg is soft, 3–7 gpg is moderately hard, 7–10 gpg is hard, and 10+ gpg is very hard. Most North Idaho wells run 10–25 gpg. The mineral itself is not unhealthy, but it scales every appliance it touches: water heaters lose 5–10% efficiency per year of scaling, dishwashers leave spots, faucets crust over, and tankless water heaters fail prematurely without descaling.
Hardness is solved with a water softener — a tank that runs the incoming water through a resin bed loaded with sodium ions, swapping out the calcium and magnesium for sodium. The resin regenerates by flushing with brine from a salt tank (which is what you refill periodically). Modern softeners are demand-initiated (regenerate based on actual water usage, not a timer) and use 75% less salt than older units. Salt-free 'conditioners' exist as a marketing category but they do not actually remove hardness — they bind it temporarily so it scales less aggressively, which is sometimes enough and sometimes not.
- Measured in grains per gallon (gpg) — most local wells run 10–25 gpg
- Causes: appliance scaling, spots on dishes, dry skin, premature tankless failure
- Solved by: water softener (ion-exchange resin tank)
- Regen: every 3–10 days depending on use; salt refill every 4–6 weeks
- Sized to your hardness reading and household demand; includes pre-filter and post-install verification test
Any home with measured hardness above 7 gpg — which is most of our service area on well water.